Jeffrey helps digital leaders improve their software delivery capability and successfully engage developers. Over the past 14 years at Forrester Research, he's helped clients improve their development shop culture, scale Agile and Dev-Ops practices, and build successful developer ecosystems. Jeffrey's been a developer, led development teams, marketed and led development of award-winning commercial development tools, and now helps Forrester clients navigate the complexity of cloud-native, serverless, mobile and low-code technologies.